Borealis Payment, Cancellation and Refund Policy
Deposit and Payment:
A 25% deposit is required to hold a reservation. The remaining balance is due 60 days prior to the start of the trip. If you book a trip within 60 days of the starting date, the entire balance is due upon booking. If full payment is not received 60 days prior to the start of the trip, we reserve the right to cancel your reservation.
Cancellation and Refund Policy:
If you cancel before the balance due date (60 days or more before the start of your trip), a full refund is given minus a $100 cancellation fee per person. If one or more members of a private group cancel for such a refund, resulting in a smaller group and lower guest to guide ratio, the remaining members agree to pay the higher cost per person of the lower guest to guide ratio. If you cancel after the balance due date (less than 60 days prior to the start of your trip), or if you are prevented, after the balance due date, from participating in the trip due to exigent circumstances such as injury, illness or travel delays, no refund will be given. We recommend that you purchase Trip Cancellation, Interruption and Emergency Evacuation Insurance to protect yourself in case you need to cancel after the balance due date, cannot participate due to exigent circumstances or require emergency evacuation. We don't offer refunds for weather or conditions. If we can't safely attempt our planned objective, whether due to weather, conditions, or party fitness, we will always endeavor to find a suitable replacement outing.
We highly recommend purchasing trip insurance. One option is through TravelEx Insurance: www.travelexinsurance.com
Purchase the "Travel Select" and upgrade to the "Adventurer Plus Pac." This upgrade allows the insurance to include any "mountaineering activities."